If something doesn’t seem right with your Baby Trend product, it may be covered under our one-year limited warranty. Our warranty applies to defects in materials or workmanship that are present at the time of manufacture. If the issue is covered and reported within one year of purchase with a valid proof of purchase, we’ll review it and determine whether repair or replacement is appropriate.
What’s Covered
The warranty may apply when a product has a manufacturing defect that affects how it’s supposed to function under normal use.
What’s Not Covered
Some issues aren’t covered under warranty, including:
- Damage from misuse or improper assembly
- Normal wear and tear
- Accidental damage
- Modifications or alterations
- Issues caused by not following product instructions
Proof of Purchase Requirements
Proof of purchase may be required to validate eligibility for returns or warranty-related requests.
To be considered valid, proof of purchase should clearly show:
- Item purchased
- Date of purchase
- Place of purchase
Valid proof of purchase may include:
- Store receipt
- Online order confirmation
- Retailer order history
- BabyTrend.com order history
- Gift receipt
How Warranty Review Works
If you submit a claim, we’ll review the details you provide and may ask for additional information like photos, videos, or product details. Each case is reviewed individually before next steps are determined.