Returns & Refund Policy

If you ordered something from BabyTrend.com and need to send it back, here's how our return process works.

We accept returns on eligible items within 30 days of purchase, as long as they are unused and in their original packaging.

What can be returned?

To be eligible for a return, items generally need to be:

• Purchased from BabyTrend.com
• Within 30 days of purchase
• Unused and in original packaging
• Not assembled or installed

What can't be returned?

Some items aren't eligible for return, including:

• Used or assembled products
• Items not in original packaging
• Retailer purchases (must be returned through the retailer)

Proof of Purchase Requirements

Proof of purchase may be required to validate eligibility for returns or warranty-related requests.

To be considered valid, proof of purchase should clearly show:

• Item purchased
• Date of purchase
• Place of purchase

Valid proof of purchase may include:

• Store receipt
• Online order confirmation
• Retailer order history
• BabyTrend.com order history
• Gift receipt

What to expect

All returns require authorization before being sent back.

Once a return is received, it's inspected and processed based on condition and policy guidelines.

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