Safety notices and recalls are issued when a product may require attention due to a potential safety concern. If your product is included in a safety notice or recall, the notice will explain what action is required. This may include stopping use of the product, completing a repair, or receiving a replacement.
Always review the official recall information carefully, as instructions vary depending on the product and issue.
You can find current safety notices on the official Recall and Safety page. Customer Support can also confirm whether your product is affected.
Safety notices always take priority over general product information.
If Your Product Is Included in a Recall
If you confirm that your product is part of a recall, the first step is to verify your item details against the official notice, including the model number and manufacture date.
If the notice indicates a safety concern, stop using the product immediately.
Each recall will include specific instructions outlining what action is required. This may include repair steps, replacement options, or guidance on returning or disposing of the product.
Follow only the instructions provided in the official recall notice, since each recall is handled individually.
If you’re unsure whether your product is affected or need help confirming details, Customer Support can assist.